Solving ED backlog problems starts by proactively addressing systemic issues that delay moving patients from the ED to inpatient floors. Why? Because 60 percent or more of admissions present through the ED in most acute care hospitals, so in-house delays drive up ED wait times and ultimately lead to higher costs, lower patient satisfaction and lost revenue.
MEDHOST OpCenter is a revolutionary, Web-based tool that streamlines the admission of ED patients by breaking down communication silos and patient-flow bottlenecks between the ED and inpatient units. OpCenter puts actionable, real-time information into the hands of executives and hospital leaders so they can proactively identify potential problems – from ED capacity spikes and saturated ED resources to ancillary services bottlenecks – well before they slow down the admission of ED patients.
OpCenter is easy-to-use and displays critical information in a highly visual format, making it easy to detect and comprehend issues, even with one simple glance. OpCenter features include:
- A Bed Ahead feature that alerts inpatient units and the admissions department of incoming admits
- Real-time visibility of ED milestones, patient flow, staff saturation, patient wait times and delays in ancillary services
- Automatic mobile alert notifications when metric thresholds are exceeded
- A clear, accurate view of saturation by department to better discern and manage resource needs and ED admits
- Integrated action plans to ensure that when an alert is triggered, staff knows what steps to take in order to alleviate the situation
- Real-time house census details that enable staff to quickly identify available beds for ED admits
- The ability to identify and track when admitted ED patients are approaching set time parameters for transfer to their inpatient rooms
- Predictive analytics based on past performance
Read how Good Shepard Medical Center benefited from OpCenter in the Healthcare IT News article “Bringing ED to the C-Suite.”
Read how Tomball Regional Medical Center and Good Shepherd Medical Center used OpCenter to address throughput and operational issues.