Sign In
About Us

MEDHOST Support

MEDHOST is committed to helping its Customers achieve their goals and maximize their investment in our solutions, which is why MEDHOST Support Services are available 24/7/365.

To complement our mission of doing what it takes to build confidence among Customers, we employ a highly seasoned and experienced team. MEDHOST Support Specialists can be reached at any time for Customer requests, and all Customer calls are answered directly by a MEDHOST associate. Accountability is one of our core values, so Customers can rest assured that MEDHOST delivers on commitments made. We are dedicated to providing a superior Customer experience.

MEDHOST Support Services include complete clinical and technical Customer support through our multi-channel support line or via a Web application. We also offer stringent item tracking and reporting to keep Customers up-to-date on the status of support requests.

Our unified Customer support services feature:

Customer Support Services Features 

Each Customer is assigned a Focus Manager and Team Lead to guide them through process, workflow, adoption, trend analysis and maintenance. In addition to facilitating cross-departmental communication, MEDHOST Focus Managers help ensure timely resolution of support cases. Focus managers also conduct recurring status calls and proactively monitor cases for trend analysis.

With a unified approach across our Support team, we are committed to providing you a high-quality support experience unlike no other in the industry. It doesn’t stop there – all MEDHOST associates are focused on providing outstanding Customer service from all departments and levels of the company. We invite you to experience our dedication.