The Customer Support Journey [INFOGRAPHIC]
Within the ever-changing healthcare industry, hospitals and healthcare facilities aren’t just buying healthcare technology software, they’re also investing in a reliable partner who is available long after the implementation phase is complete.
When technological issues arise, the customer support journey can often lead to downtime and long hours on hold – both of which can negatively impact patient care.
MEDHOST believes that customers deserve more when it comes to support. With an 82% first-day resolve rate and 96% customer satisfaction score, MEDHOST is a proven expert in bringing exceptional support to healthcare facilities nationwide.
Download the infographic about the MEDHOST Customer Journey.
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