During this trying time we are grateful to all our customers, partners, and other healthcare providers working the frontlines to safeguard the health of our communities. Along with those nationwide, we express our gratitude for what you do.
As we all work together through this challenge, MEDHOST remains committed to providing continuity of business and 24/7 support, along with all the other services you rely on.
If you have questions, please contact your Account Executive.
MEDHOST is committed to working with you to meet your project deadlines. Some of the approaches we are using to accomplish your patient care and operational goals include:
Your designated project manager will be reaching out to you in advance of any planned onsite activities to discuss the appropriateness of those scheduled visits, as well as to understand any impact to your timelines and needs.
Please reach out to your project manager or any of our Implementation Services Leadership resources if you have any concerns or questions about your active or upcoming implementations.
Since January 2020, MEDHOST has made available Coronavirus (COVID-19 or 2019-nCoV) screening solutions based on recommendations from the Centers for Disease Control and Prevention (CDC).
New travel related screening questions are available within both MEDHOST Enterprise EHR and Emergency Department Information System (EDIS) workflows. MEDHOST customers can use these screening questions in both the inpatient or emergency department settings.
Your patients need critical information to protect themselves. But you also need to protect your clinicians and hospital staff. To alleviate the pressures constant patient engagement may cause, MEDHOST has created customizable communications that we can send to patients on your behalf free of charge. Please reach out to your Account Executive to learn more about this service.
The COVID-19 impact is changing the healthcare environment rapidly including the billing codes and CMS waivers to prevent gaps in access to care. MEDHOST is committed to provide you with the most updated resources and information in an effort to minimize disruption to your operations and to help ensure that you get paid for the services rendered.
You can find the document with the description of the billing codes and waivers and other relevant information in the COVID-19 web page under the documentation menu in the MEDHOST Community. Please note that this information will be updated as we get new revised information from The Centers of Disease Control and Prevention (CDC) and The Centers of Medicare & Medicaid Services (CMS).
If you have any questions about accommodating these billing codes and waivers that have been authorized for COVID-19, please reach out to your Account Executive.