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Account Management

Dedicated customer-focused professionals primed to address critical issues with speed and accuracy.

Account Management Snapshot

Getting consistent performance from healthcare IT systems—clinical and financial—takes a team effort. Our Account Managers are your dedicated partners, and their sole focus is on making sure you’re getting the most out of every implemented MEDHOST solution or service.

In addition to keeping an ever-constant eye on system performance, Account Managers also:

  • Quickly take point on all major support issues
  • Map out dedicated escalation paths
  • Facilitate all inter-departmental communication
  • Provide regular company and product updates
  • Handle all corporate project management
  • Act as the customer voice in corporate steering committees

Account Manager Expertise

We work proactively to avoid major account issues and are constantly looking ahead to find solutions to potential problems before they can impact your business. In the event an issue does arise, our Account Management team possesses vast healthcare experience you can rely on, with expertise in every nuance of EHR services, including:

  • Clinical Systems
  • Financial and Revenue Cycle Management
  • HIT Integrations
  • Electronic Health Records
  • Electronic Medical Records

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