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Revenue Cycle Management and Business Office Services

Improve Financial Performance and Accelerate Revenue

With MEDTEAM Revenue Cycle Management and Business Office Services, you can improve financial performance by improving cash flows, increasing reimbursements, and accelerating revenue.

MEDTEAM can build a custom service offering to meet the specific needs of your hospital and community. Equip your hospital with our system experts and industry-leading technology.

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    Insurance Reimbursement and Accounts Receivable Management

    Our dedicated team of specialists help maximize reimbursements by accelerating claim submissions, following up on outstanding claims, working denials, promptly posting payments, and maintaining payer contracts.

    Insurance Billing
    Our team of billing and claims management specialists file claims daily. After any claim edits and rejections resolve, patient accounts are billed directly out of the EHR system to insurance payers and through the hospital’s clearinghouse, with complete transparency.

    Cash Posting
    Rely on dedicated resources to promptly post Electronic Remittances (ERA) and manual payments directly into the EHR system, so hospital patient accounts move quickly to the next payer.

    Account Insurance Follow-Up
    Account follow-up is performed on outstanding claims and work accounts until you reach insurance payment resolution. Account status capture helps reduce manual workloads, enabling your team to focus more resources on denied claims.

    Denial Tracking
    We work with you to identify the root causes of denials and recommend workflow improvements and denial prevention processes.

    Other Revenue Cycle Services

    MEDTEAM specialists optimize your revenue cycle by maintaining contracts, recovery and variance, statement processing, and online billing along with accurate reporting.

    Contract Management
    Help maximize reimbursements from your payers by ensuring that payer contracts are consistently updated and maintained. We will build, update, and maintain contracts to include the most recent rates, contract terms, schedules, and any other pertinent information to identify the payer.

    Payment Variance Analysis and Recovery
    Avoid leakage and commit to revenue integrity through our payment variance analysis and recovery services. We will focus on identifying the root cause for variances and work with the hospital to investigate and resolve variances with payers.

    Patient Statement Processing
    Get access to clear financial communications that incorporate your branding and personalized messaging. Our statement processing service promotes an intelligent communication strategy along with a production monitoring system and premium file management to provide superior results.

    Reporting
    Designed to help you gain visibility into your hospital's clinical, financial, and revenue cycle performance, our Reporting Services deliver value to hospitals with granularity, expertise, and dashboard reporting.

    Online Bill Pay
    Enable your patients to manage their healthcare financial obligations smartly. With targeted messaging delivered by an analytics platform, patients are aware of appropriate payment solutions based on their profiles. Your patients can choose from several payment options like quick pay or autopay.

    Contract Management

    Help maximize reimbursements from your payers by ensuring that payer contracts are consistently updated and maintained. We will build, update, and maintain contracts to include the most recent rates, contract terms, schedules, and any other pertinent information to identify the payer.

    Payment Variance Analysis and Recovery

    Avoid leakage and commit to revenue integrity through our payment variance analysis and recovery services. We will focus on identifying the root cause for variances and work with the hospital to investigate and resolve variances with payers.

    Patient Statement Processing

    Get access to clear financial communications that incorporate your branding and personalized messaging. Our statement processing service promotes an intelligent communication strategy along with a production monitoring system and premium file management to provide superior results.

    Reporting

    Designed to help you gain visibility into your hospital's clinical, financial, and revenue cycle performance, our Reporting Services deliver value to hospitals with granularity, expertise, and dashboard reporting.

    Online Bill Pay

    Enable your patients to manage their healthcare financial obligations smartly. With targeted messaging delivered by an analytics platform, patients are aware of appropriate payment solutions based on their profiles. Your patients can choose from several payment options like quick pay or autopay.

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