Hospitals understand very well the importance of patient satisfaction, and they likely have a plan in place to measure, report on, and improve those numbers. Similarly, MEDHOST support staff members use best practices for increasing customer satisfaction by focusing on measures that matter most, like first-day resolve rate, availability, clear and engaged communication, and exceptional customer service.

For over 30 years, MEDHOST’s fully integrated EHR has been trusted by over 1,000 healthcare facilities nationwide.

While our clinical and financial solutions provide strong ROI and make it easier for clinicians to focus on patient care, our support services make answering a question or solving a problem easier than anyone else.

The MEDHOST Support Difference

  • Highly-experienced experts including:
    • Clinical Analysts
    • Interface Experts
    • High-tech Certified Professionals
    • Business Office and Financial Specialists
  • Staffed internally, never outsourced
  • Cross-site redundancy means available 24 hours a day, 365 days a year

“What a pleasure it is to call MEDHOST. You have great representatives and they should be rewarded. Thank you for providing awesome service.”

MEDHOST Customer

Related Resources

    With an 82% first day resolve rate and a resounding 96% customer satisfaction score, you can’t go wrong with MEDHOST.

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