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Tuesday October 19, 2021  |  Kimberly Sanders, PharmD - Director, Medication Management Product Management

A Care Coordination Game Changer: Secure Mobile Messaging

Care Coordination Game Changer Secure Mobile Messaging EHR

As our last article on the necessity of mobile healthcare applications pointed out, there is a wealth of research concerning the value of patient-facing mHealth solutions.

However, research concerning mobile applications designed specifically to meet the workflow demands of physicians and other clinicians is not as prevalent. Though while the research is still expanding, there are indicators that physician-facing mHealth applications are an area primed for growth and opportunity.

Currently in development and scheduled for full release in 2022, the MEDHOST® Mobility Physician solution integrates many of the same capabilities clinical users would see from a static workstation within a dynamic mobile environment. Physicians can access their patient list and retrieve patient data in real-time, such as:

  • Viewing lab results
  • Reviewing vitals and intake & outputs
  • Checking medication orders
  • Seeing a list of allergies
  • Viewing home medications
  • Reviewing current problems
  • Reading clinical notes

However, the ability to communicate securely with colleagues is one of the most significant values physicians will derive from the mobile app, designed to eliminate clinical workflow inefficiencies.

Using the Amazon Chime SDK, MEDHOST Mobility Physician users will receive notifications from wherever they are and be able to connect with clinicians via a HIPAA-eligible messaging solution.

Why MEDHOST Chose Amazon Chime SDK

Security is a top priority when it comes to protected health information (PHI). Built around an already robust security framework, the Amazon Chime SDK provides features that help protect PHI and help MEDHOST easily scale with changes in healthcare demand and a provider’s workflow.

The use of Amazon Chime SDK messaging will expand MEDHOST mobile users’ ability to send messages to a single user, multiple users, defined groups, and patient care teams. More importantly, in a growing landscape of healthcare consumerism, Amazon Chime SDK will help MEDHOST users improve the patient care experience and thus provide a better quality of care by filling gaps in communication and reducing delays in care.

Additionally, the HIPAA-eligible messaging solution easily integrates with the existing MEDHOST cloud solution.

Amazon Chime SDK also offers MEDHOST simplicity in supporting the integration. The high level of support manifests in a single solution for text, voice, and video communication, allowing for future expansion of the mobile app’s Secure Communications functionality. Behind the capabilities allocated to MEDHOST’s Secure Communications platform is a rich set of API access with fine-grained access control.

Amazon Chime SDK provides the flexibility to integrate with AI solutions in the future, such as:

Each Amazon integration amounts to a rich set of AI functionalities that will help improve patient care and reduce physician burnout.

Learn More About MEDHOST and Amazon Chime

In this collaboration, Amazon and MEDHOST help provide physicians with the capabilities they need to practice with more freedom and mobility. In the end, that freedom will allow healthcare providers to more efficiently deliver a healthcare experience that holds the most outstanding value as a priority.

To learn more about how MEDHOST Mobility can help bridge the connection between your clinicians and patients, please reach out to us at or call 1.800.383.6278.

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