A statistic that can make any hospital executive nervous before installing a new system is that about 50 percent of all EHR projects either fail or the system will never be properly utilized.1
While Health IT solutions focus on driving improved performance and proficiency, having a poor or incomplete implementation can adversely affect your facility not only during the deployment, but also for an extended time post implementation.
Most hospitals have gone through a major system implementation and know that the process is complicated and difficult to manage. The goal is always to support continuity of safe, exceptional patient care while ensuring contingency plans are established to address any problems that might arise. Is that goal always achieved? Statistics tell a discouraging story.
The single most important long-term success factor is achieving a thorough understanding of existing services and processes and adapting those to the workflows built into your selected EHR vendor. As your implementation will reach across almost every department within your hospital, you should put together a team that include experts and “super users” from all areas of the facility to make sure desired results are achieved and the solution complements existing workflows.
Successful implementation involves communication within and outside the IT department. The process should consist of deep collaboration with not only the technology but also the people, practices, and ethos of the healthcare facility. Early resolution of potential issues can reduce future clinical, operational and financial challenges.
A sampling of the critical components correlated to implementation planning that can position your organization for success during and beyond deployment include:
To learn more about how MEDHOST partners with its customers to ensure a smooth transition before, during, and after the implementation for your continued success, reach out to us at firstname.lastname@example.org or call 1.800.383.6278.