MEDHOST Support Experience
Exceptional Solutions. Unparalleled Support.
Hospitals understand very well the importance of patient satisfaction to their practice, and they likely have a plan in place to measure, report on, and improve those numbers. MEDHOST deploys best practices for increasing customer satisfaction by focusing on measures that matter most, like first-day resolve rate.
For over 35 years, MEDHOST’s integrated EHR has been trusted by over 1,000 healthcare facilities nationwide. While our clinical and financial solutions are providing strong ROIs and making it easier for clinicians to focus on patient care, our support services make answering a question or solving a problem easier than anyone else because of:
- Highly-experienced experts including clinical analysts, interface experts, high-tech certified professionals, business office, and financial specialists
- Staffed internally, never outsourced
- Cross-site redundancy means we’re available 24 hours a day, 365 days a year with system failover at our TN and TX facilities.
At MEDHOST, our commitment to quality and superior customer support means providing exceptional solutions and service to our customers that enable them to focus on what is most important: their patients and their business.