Managing the Complexities of an IT Environment
Despite being a smaller healthcare facility, a community hospital was fortunate to have a proactive and experienced IT department, as well as a strong IT infrastructure. When looking toward the future, their team was facing the decision of whether to make a heavy investment in upgrading or replacing existing on-site hardware within a couple of years or switch to a cloud-based service.
While their IT team was equipped to manage the requirements of the facility’s on-site IT infrastructure, a great deal of time was being devoted to handling routine maintenance and upgrades, managing redundant mimic systems, resolving associated compatibility issues, and other tasks. Along with losing staff time to these responsibilities, the hospital was also shouldering liability in case of a natural disaster, or cybersecurity event.
This case study will highlight how moving to a hosted IT environment through MEDHOST Direct enhanced a community hospital’s capabilities with day-to-day technology management while elevating health IT delivery and HIPAA security measures.