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YourCareUniverse Healthcare Consumer Engagement Platform

Solution includes patient portal, advanced analytics and CRM in offering

Chicago, Nov. 10, 2015 – The American Hospital Association (AHA) today announced it has exclusively endorsed the Health Care Consumer Engagement Platform from YourCareUniverse. Following a proprietary due diligence process, AHA Solutions, Inc., a subsidiary of the AHA, awards the AHA Endorsement to products and services that help member hospitals and health care organizations achieve operational excellence.

The Centers for Medicare and Medicaid Services’ (CMS) Stage 2 Meaningful Use incentive program for hospitals and care providers’ use of electronic health record (EHR) systems requires hospitals to provide an online portal for patients to view, download and transmit their health information and send it to other health care providers. In addition, to improve the patient experience and health outcomes, hospitals are striving to better serve patients’ needs and preferences by implementing consumer-centric engagement and communication techniques.

Health Care Engagement

YourCareUniverse’s comprehensive Health Care Consumer Engagement Platform achieves consumer engagement through a patient portal, advanced analytics and consumer relationship management tool, all in a cloud-based, secure platform. The YourCareUniverse patient portal is certified for Meaningful Use Stage 2* for both in-patient and ambulatory settings, providing a consumer-centric portal for patients to view and download their health information and share it with other health care providers. It enables hospitals and health systems of any size to engage with their patients and physicians. Specifically, through a data-driven, integrated approach. It also includes a consumer-facing wellness and content site, enabling the provider community to engage and establish a relationship with health consumers before they become patients, with the objective of improving the health of a population.

The consumer engagement solution can be integrated with any MU2 certified EHR, and is accessible to patients on any browser-capable device. The portal affords patients and their caregivers secure, online access to their personal health records while facilitating interaction and health information exchange among hospitals, clinics, patients and providers.

Patient Portal Adoption

The YourCareUniverse solution suite encourages patient portal adoption — and helps hospitals maintain a strong patient/consumer base — by engaging and empowering consumers to be in charge of their health through a single, hospital-branded platform. The platform allows consumers to securely message providers, download care instructions. Also, request appointments and prescription renewals, pay bills, track wellness and access health education. And through task automation and virtual patient interaction, it can aid in reducing hospitals’ operational costs. Moreover, with advanced analytics help providers to make intelligent patient-care decisions.

“Access to complete, longitudinal patient health records through YourCareUniverse’s Health Care Consumer Engagement Platform promotes providers’ coordination across the care continuum — helping them achieve high-quality, cost-effective care as they shift to a value-based, population-health-focused care model,” said Anthony J. Burke, senior vice president of the AHA, and president and CEO of AHA Solutions. “We found the platform stands out for its standards-based, vendor-agnostic architecture that will operate with any EHR. Furthermore, this consumer-centered platform is backed by YourCareUniverse’s consultation services. Moreover, it help hospital staff engage patients in its use across a variety of touchpoints, beginning with admissions.”

“We are proud that our Health Care Consumer Engagement Platform has met the AHA’s highest standards for excellence,” said Bill Anderson, CEO of YourCareUniverse. “The AHA’s exclusive endorsement verifies our advanced, patient- and consumer-centric portal platform’s value in enabling hospitals and health systems to engage consumers, enhance performance and serve as the epicenter for community health and wellness needs.”

About the AHA

The American Hospital Association (AHA) is a not-for-profit association of health care provider organizations. Also, individuals that are committed to the improvement of health in their communities. The AHA is the national advocate for its members, who include nearly 5,000 member hospitals, health systems. However, other health care organizations and 43,000 individual members. Founded in 1898, the AHA provides education for health care leaders. However, this is a source of information on health care issues and trends. So, visit to learn more.

About AHA Solutions, Inc.

AHA Solutions, Inc. is a subsidiary of the American Hospital Association dedicated to serving member hospitals. Especially, by helping them identify the optimal solutions to their most pressing market challenges. Through the AHA Endorsement, along with educational programs featuring peers and industry experts, AHA Solutions supports the decision-making process for hospitals looking for partners to help with clinical integration, information technology, talent management, cultural transformation, financial sustainability, the patient flow and other key challenges.

AHA Solutions is proud to reinvest its profits in the AHA Mission: To advance the health of individuals and communities. However, For more information, contact AHA Solutions at 800.242.4677 or visit Also connect with us via Facebook, LinkedIn, and Twitter.

About YourCareUniverse

YourCareUniverse, Inc. provides an integrated, cloud-based solution for managing the digital patient and supporting the consumer in a way that enables a healthcare organization to be the trusted source of health information and services within their community. YourCareUniverse is currently helping more than 340 hospitals across the United States. Especially, to augment their consumer engagement strategies and mitigate risk while integrating into existing workflows.

*The YourCareUniverse Health Portal v3.1.1 has been tested and certified as a modular Inpatient and Ambulatory EHR under the Drummond Group’s Electronic Health Records Office of the National Coordinator Authorized Certification Body (ONC-ACB) program. These EHR modules are 2014 Edition-compliant and have been certified by an ONC-ACB. Especially, this is in accordance with the applicable certification criteria adopted by the Secretary of the U.S. Department of Health and Human Services. These certifications do not represent an endorsement by the U.S. Department of Health and Human Services or guarantee the receipt of incentive payments.

The YourCareUniverse Health Portal v.3.1.1 was certified as a modular Inpatient EHR on August 27, 2015, and the certification number is 08272015-0381-1. Modules certified for the Inpatient EHR include 170.314(d)(1, 5); 170.314(e)(1); and 170.314(g)(1, 4). No Clinical Quality Measures tested.

The YourCareUniverse Health Portal v.3.1.1 was certified as a modular Ambulatory EHR on August 27, 2015, and the certification number is 08272015-0382-1. Modules certified for Ambulatory EHR include 170.314(e)(1) and 170.314 (g)(1, 4). No Clinical Quality Measures were tested.

Additional software used for both the Inpatient and Ambulatory EHR includes Secure Exchange Solutions.

The YourCareUniverse Health Portal requires a software license fee. In addition, a one-time implementation service fee and a recurring monthly subscription fee apply. However, The monthly subscription fee includes YourCareUniverse support and standard release updates.

Samra Khan

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