Testimonial: Maintaining Growth in Rural Healthcare Through a Strong HIT Partnership

 

Driven by a vision of compassionate and personalized patient care, the Mt. San Rafael Hospital family has embraced a culture of technology as a means to sustainability and success. By smartly integrating healthcare IT (HIT) systems through a collaborative partnership with MEDHOST, the critical access hospital has been able to consistently provide exceptional care to the people of Trinidad, CO and the surrounding area.

As can be seen through the experience of Mt. San Rafael Hospital, investing in strategic HIT partnerships can help standalone rural hospitals find strong footing in a competitive healthcare marketplace. The Southern Colorado provider is blazing a clear pathway to improved overall hospital operations and patient care that healthcare organizations at all levels can follow.

“Technology is more than just a line item cost,” says Michael Archuleta, Mt. San Rafael Hospital CIO. “With the right applications and partners, an investment in technology can become a profit center for a hospital.”

In the video Archuleta expands on how their business partnership with MEDHOST has helped support the community hospital in their efforts to provide improved access to care and create better outcomes.

MEDHOST is incredibly thankful for the opportunity to work side-by-side with organizations like Mt. San Rafael Hospital who recognize the value HIT offers patients and clinicians. Watch the entire story to learn how this growing partnership is continuing to help transform care, operations, and the patient experience in a rural healthcare setting.

See More MEDHOST Partnerships

Video: Saving a Rural Hospital from Closure

Video: Implementing and Optimizing for Continued Success

Video: How MEDHOST EDIS Helped Optimize Patient-Centered Care

 

Transcript

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MEDHOST has truly been a
successful business partner

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to our organization.

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Five years ago, we were
strictly paper charting

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before MEDHOST came on board.

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It was a huge leap

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when I came into
this organization

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and took over as technology
leader basically,

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one of my task was
we needed to implement

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an electronic medical
record system.

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When you look at specific
different vendors

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you have to kind of
determine who’s basically

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an innovator in the
actual marketplace itself

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who’s going to work with you
to create better outcomes.

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And that is a truly
why we selected

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MEDHOST because of that
strong business partnership.

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and that really
good understanding

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of how technology is
basically utilized

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to really improve
better patient care.

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With the EDIS implementation

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the workflow for us
has been a lot easier.

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A lot of the stuff we can
do remotely from home.

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So if they’re
having an issue, we

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can get in and see
what the issue is.

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They get locked of EDIS or
any kind of password change

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or anything like that or the
problems charting or anything

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that we were able to get in and
remotely fix the issues that

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have come on site.

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I think one of the
nice things about it

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is that it’s laid
out systematically.

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So there’s a nice flow to it.

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Once they understand that flow
then it’s just a matter of

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this section going
to jog your mind

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to put that documentation in.

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I work with charting man
administration care plans

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doctor’s orders everything
through MEDHOST

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it covers all the aspects
of our nursing care

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that it really does make a big
difference as far as accuracy

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and getting everything done.

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It’s just help us
innovate better

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and kind of be ahead of
the rest of the community.

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And we like that.

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We don’t like digging
around in the past

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for any of that sort of thing.

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We like to keep moving forward.

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I think being the only
hospital around this area that

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cater to 8,000 plus people
that are here in this community

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is very critical.

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I think with these
new innovations

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that MEDHOST has brought I
think we’re able to do that

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offer more services
for our community.