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Whether it’s tedious documentation or squashing technical bugs, almost all organizations have some frustration with their EHR.
When you look at user feedback throughout the industry, it sounds like much of this software is in imminent danger of being downloaded to a hard drive and carted off to be pulverized in a copier from Office Space.
How could something as inevitable and promising as the digitization of health records get us here?
As more and more physicians become employees instead of independent practitioners, EHRs have become emblematic of the loss of autonomy these practitioners feel, which has, in recent years, led to a burnout-related flight from the healthcare industry.
Physicians feel more isolated, have a smaller voice, and contend with diminishing public trust, eroded by politics around the pandemic response. They feel distant from decision-makers and have little control over their work environment.
When an EHR interface limits a physician’s treatment options at the bedside, requires them to constantly explain misleading data, or bogs them down in documentation, it can feel like yet another external force coming between them and what’s best for their patients.
The core problem: few of these products were built by doctors.
As technology continues to evolve, hospitals and healthcare systems of all sizes should partner with EHR vendors who offer solutions created and continuously evolved through careful listening to the needs of clinicians and hospital leadership.
When shopping for potential vendors or considering how best to optimize your current EHR, be sure to look for these crucial components of a clinician-driven design:
Because physicians and nurses spend a great deal of time documenting patient encounters and entering information, streamlining documentation can reduce time spent on administrative tasks and give providers more face time with their patients.
An EHR designed to enhance patient care and safety while delivering an exceptional experience should be based on the workflow of clinicians.
Care coordination for patients is an imperfect science, but a scheduling feature can streamline the entire process for everyone involved. An easy-to-use platform allows providers to schedule a patient’s follow-up appointments and upcoming hospital procedures quickly, while hospitals can schedule follow-up care and share clinical information across platforms.
EHR patient portals offer patients and caregivers secure, online access to their personal health records and tools to interact with their providers. Patients can use their portal to view lab results, request medication refills, send messages to physicians, and upload documents. Similarly, provider portals allow clinicians to review patient records and communicate more efficiently with patients.
Advanced EHR technology should promote key patient safety considerations through clinical decision support embedded into workflows.
Physician burnout can contribute to medical errors, problems with care quality, and even cause physicians to leave the practice. Some basic features of an EHR can help physicians fight fatigue, specifically through customizable systems, streamlined documentation with time-saving features, and software optimization to maximize the physician experience and reduce administrative burdens
The intuitive interface of MEDHOST EHR was designed by clinicians for clinicians, meaning your team can spend less time hunting down records and patient data and more at the bedside, improving outcomes.
Watch a demo to see how our EHR supports and empowers your teams throughout every stage of the patient journey.
To learn more about how your EHR can act as a problem-solver in your hospital or healthcare organization, email us at inquiries@medhost.com or call 1.800.383.6278 to speak with one of our specialists.
