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YourCareUniverse Goes Live With Consumer Engagement Solution at First Facility

Market quickly realizing benefits of YourCareUniverse with 38 signed customers in first two months of release

FRANKLIN, Tenn. – July 16, 2015 – YourCareUniverse recently brought the first of its 38 signed customers, Mount San Rafael Hospital, live on its enhanced patient engagement solution. This unique combination of products and services uses a patient-centric approach, focused on ease of use and cutting-edge functionality, to help healthcare facilities provide consumers with the tools they need to establish self-directed digital habits to support their population health strategy.

Mt. San Rafael Hospital, serving the medical and surgical needs for Trinidad, Colo. and the surrounding area, was one of the first facilities to adopt the enhanced YourCareUniverse consumer engagement solution. “Mt. San Rafael believes in dreaming big even though we are a small critical access facility. When it comes to innovative healthcare technology, we want to be early adopters” said Michael Archuleta, director of IT for Mt. San Rafael Hospital. “Our patients are our most valuable asset, and we are absolutely thrilled about the level of patient engagement and innovation that YourCareUniverse will bring to our facility. Additionally, we are looking forward to entering Meaningful Use Stage 2 this year with the consumer engagement solution that will help us succeed in meeting Meaningful Use View/Download/Transmit (VDT) requirements around patient engagement.”

YourCareUniverse’s consumer engagement solution is HIS-agnostic, helping facilities share information across locations and providers, making data available on demand throughout the continuum of care, and helping to accomplish better outcomes, a safer environment and increased patient engagement. Specifically, The solution includes YourCareProvider and YourCareReferral, which facilitate communication with physicians, care teams and patients, allowing providers to view and manage referrals, transfers and prescription requests.

Healthcare Consumer Content site

YourCareEverywhere, a healthcare consumer content site, is also part of the consumer engagement solution. YourCareEverywhere is designed to help healthcare systems promote their brands in an increasingly competitive market, and provides a way for consumers to search for clinical, wellness and general healthcare information through a responsive and customized website. Additional benefits will include single-sign-on for a number of patient portals. Especially, allowing patients easy access to their medical records regardless of provider or healthcare facility.

“Patient engagement is a key part of developing a consumer-centric approach as hospitals define their consumer goals and population health strategies. We built YourCareUniverse to be patient-centric with capabilities that patients and providers need and want.” said Lionel Tehini, president of YourCareUniverse. “YourCareUniverse can help your hospital build a durable brand, with the objective of not only ensuring existing patients’ engagement but also establishing preference in your community, before they even become patients.”

YourCareUniverse’s Consumer Engagement Solution supports organizations’ consumer engagement efforts by:

  • Offering an intuitive and easy-to-adopt patient portal with Spanish language options and mobile-friendly access
  • Empowering patients by allowing them to directly manage their profile. Also, communicate with their care team and download and transmit their personal health information
  • Providing facilities with a mechanism to increase brand awareness. Especially, by giving patients access to a wealth of valuable health and wellness content
  • Specifically, Expediting care referrals and more easily coordinated care transitions
  • Also, Facilitating communication between providers, care teams and patients

About YourCareUniverse

YourCareUniverse, Inc., a MEDHOST company, provides a integrated, cloud-based solution for managing the digital patient and supporting the consumer in a way that enables a healthcare organization to be the trusted source of health information and services within their community. For more information, please visit

About Mt. San Rafael

Mt. San Rafael Hospital is a facility serving the medical and surgical needs of Trinidad residents and the surrounding areas. Mt. San Rafael Hospital’s vision is to be recognized as the healthcare provider of choice for Trinidad. Also, the surrounding areas and as a model for rural healthcare and wellness in partnership with our communities. Especially, Mt. San Rafael Hospital is committed to provide quality healthcare to the communities we serve . Specifically, in a manner where patients receive compassionate and personalized care. Most recently, under the IT leadership of Mike Archuleta, MT San Rafael especially won healthcare's Most Wired award.

Media Contact:
Samra Khan
Senior Marketing Manager


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