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Tuesday October 24, 2023

YourCare Community: Bridging the Gap Between Patients and Providers

A visit to the doctor's office can be a lot.

Whether it's the quest to find medical records, harmonizing family schedules, securing that elusive time slot, or negotiating with a cranky toddler—the temptation to delay or reschedule an appointment can be pretty compelling.

While life's unpredictability can sometimes leave patients feeling overwhelmed, it shouldn't extend to their healthcare management. Resolving communication obstacles and offering patients easy access to their medical information is instrumental in helping them maintain healthy care routines.

Embracing the Digital Era

Part of the problem is that many aspects of healthcare are stuck in brick-and-mortar amid a digital-first consumer revolution.

A recent PwC report titled "The Empowered Consumer" highlights how healthcare consumers are leveraging their newfound access to data to become more informed and active participants in their healthcare decisions.

To meet these evolving patient demands, healthcare providers must find ways to remove barriers to access and adopt emerging technologies.

YourCare Community: Connecting Patients and Providers

To better equip both patients and providers, MEDHOST offers the YourCare Community (YCC), a patient and provider portal. YCC provides a user-friendly platform, accessible 24/7 from desktop and mobile devices, facilitating seamless communication between caregivers and those in need of care.

Beyond granting users greater visibility into critical medical information through an intuitive interface, YourCare Community enables patients to communicate directly with their care team, even if that team spans multiple clinics.

Vendor-Agnostic Connectivity

Another advantage of YourCare Community is its vendor-agnostic approach, enabling various healthcare facilities and hospitals to communicate seamlessly with one another, despite operating on different systems.

For patients, this simplifies doctor referrals and ensures efficient care transitions. Providers benefit from this all-in-one solution as it encourages patients to engage more actively in their care, ultimately leading to higher satisfaction, improved care outcomes, and better retention rates.

Streamlining Healthcare Data Management

YourCare Community also allows patients to connect over 200 personal devices and apps to their dashboard, consolidating their medical and wellness data in one accessible location. Patients can also authorize trusted individuals, such as spouses, parents, or friends, to securely view, download, and transmit their personal health information.

YourCare Community not only empowers patients to manage their healthcare conveniently on their smartphones or computers but also streamlines the day-to-day operations of healthcare providers and administrators.

Join the Healthcare Transformation

To discover more about how YourCare Community can enhance patient engagement within your healthcare organization or hospital, please reach out to us at or call 1.800.383.6278.

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