Superior Implementation & Support
Strengthen your ability to deliver exceptional care without disruption.
A great implementation experience goes hand-in-hand with a great EHR experience. Our approach to EHR system implementations sets you up for continued success with a constant eye towards helping your staff maintain current workflows. During every EHR implementation, the customers and their needs take precedence as part of a collaborative approach which includes:
- Extensive discovery methods
- Integrated testing
- Superuser training
- Streamlined execution
MEDHOST Implementations Makes the Difference
Every MEDHOST hospital system software implementation is managed by a methodical team working with focused accuracy that ensures minimized downtime and maximum productivity.
With EHR support at every level, from implementation onward, you can move forward with confidence knowing knowledgeable teams are available around-the-clock, working to make sure issues are resolved with speed and accuracy.
Dedicated Account Managers and Superior Customer Support
Every MEDHOST customer is paired with dedicated Account Managers focused on making sure each individual solution is working perfectly for you. That’s years of role-based healthcare experience right at your fingertips 24/7, working to make sure you can do what you do best, care for patients.
Similarly, MEDHOST Customer Support uses best practices for increasing customer satisfaction by focusing on measures that matter most, like first-day resolve rates, availability, clear and engaged communication, and exceptional customer service.