An excellent implementation experience goes hand-in-hand with a superb EHR experience. Our approach to EHR system implementations sets you up for continued success with a constant eye towards helping your staff maintain current workflows. During every EHR implementation, the customers and their needs take precedence as part of a collaborative approach which includes:
Every MEDHOST hospital system software implementation is managed by a systematic team working with focused accuracy to minimize downtime and maximize productivity. With EHR support at every level, from implementation onward, you can move forward with confidence knowing knowledgeable teams are available around the clock, working to resolve any issues with speed and accuracy.
We pair every MEDHOST customer with dedicated Account Managers focused on making sure each individual solution is working perfectly for you. That’s years of role-based healthcare experience right at your fingertips 24/7, working to make sure you can do what you do best, care for patients. Similarly, MEDHOST Customer Support uses best practices for increasing customer satisfaction by focusing on measures that matter most, like first-day resolve rates, availability, transparent and engaged communication, and exceptional customer service.