Testimonial: Implementing and Optimizing for Continued Success

 

When RN, Melody Ceccarelli, attended a conference in Nashville she was introduced to the MEDHOST EDIS product. When she got back to Claiborne Memorial Medical Center in Homer, LA, she immediately went to the administrator recommending MEDHOST. Through years of partnership and success, Claiborne continued to implement and optimize MEDHOST solutions.

Watch the video to find out how MEDHOST helps Claiborne Memorial Medical Center in their mission of being the cornerstone of healthcare in Claiborne Parrish.

Transcript

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I went to a conference at MEDHOST.

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in Nashville

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and I was shown the MEDHOST product of the EDIS system

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and it was amazing.

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I came back home to Claiborne Memorial.

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And I went to the administrator and the CEO in and I said,

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we have got to have this.

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The product has been very helpful in keeping the flow

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of patients going.

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I liked the layout.

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I can look at the locator and see where my patients are, what

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their particular problems are.

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It keeps me on task as to who the most emergent patient might

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be and where I might be needed most.

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We had the team come in and do an optimization

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and they really helped us and understanding how

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we were using the information.

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What information need to be used and how we could put that

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together to better serve not only our physicians,

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but our nurses, our patients and our community

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in order to properly get all the information out of the system

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that we needed.

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We needed the optimization team to come in

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and look at what we were doing and tell us exactly OK.

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This is what we can do.

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This is how you can solve this problem.

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Every time we gave them a problem

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they gave us the solution.

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It was very beneficial for us training

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the optimization crew

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was there from start to finish and really helped me

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a lot to understand the system.

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The MEDHOST product has been phenomenal.

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Once you actually get into it you see all the options

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that you actually have.

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I’ve never seen in any other computer system.

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And that’s made it a lot easier or it’s just a double click

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and there’s everything that you need

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prior to implementing MEDHOST we had to do a backup up.

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We would have to take the hospital down.

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Basically you’re putting the whole entire hospital

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on paper, which was frustrating to all of our employees

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going hosted allowed us to just to constantly stay up.

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So we don’t experience the downtime

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that we had in the past.

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Everybody was excited.

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That is the first time since I’ve been here in three years

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that it’s been simple and easy.

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And we went yeah.

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This is working exactly like we anticipated.

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Nobody had to come in from the IT department.

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It just was handled it’s taken care of.

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This was an extremely smooth transition.

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The team was wonderful.

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Everybody involved was great.

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Not only the team that came here.

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But the entire implementation team.

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Our mission statement  here at Claiborne Memorial

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Medical Center is to be the cornerstone of health

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care in Claiborne Parrish.

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We want to be able to provide health care

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to our citizens and the payers.

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So they don’t have to go outside of the pairs

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and MEDHOST has been able to let

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us use their system to better our patient load here

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at the hospital.

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