The following are common words within our industry that frequently have multiple spellings. Use this format when using these words:
- healthcare (not health-care or health care)
- white paper (not whitepaper)
- case study (not Executive Brief)
- point of care
- Hyphenate as an adjective: point-of-care device.
- Do not hyphenate when it stands alone: Provided at the point of care.
- road map (not roadmap)
- cybersecurity
- cyberattack
- cyber criminal
- cyber crime
- Bitcoin (Uppercase, not lowercase)
- email (no hyphen)
- End-to-end
- Built-in
- Trouble-free
- Pre-registration
- internet (lowercase in a sentence, but capitalize at the beginning of a sentence)
- Website is lower case. For example: “Please visit our website for more information.”
- Payer (not Payor)
- Workflow (not work flow or work-flow)
- Cross-platform
- Avoid Using MEDHOST’s, as possessive other than when it is necessary.
- Lower case customer other than the beginning of the sentence.
- When referring to MEDHOST Associates, always capitalize and don’t refer to them as employees.
- MEDHOST Support, MEDHOST Education, Account Executives, Product Managers are always capitalized.
- Healthcare IT (HIT), use HIT alone on second instance.
- Information Technology (IT) on first instance unless there is concern about word count.
- Emergency department (ED) not just ED on the first instance, ED can be used after the first instance.
- Use providers when referring to whole hospital or the facility and refer to as physicians when talking about the doctors.
- Use clinicians to describe physicians, nurse practitioners, clinical pharmacist, and physician assistants as a whole subset.
- Healthcare consumers (not customers)
Rev. date 11/4/2021
